English
English
FAQ
To ensure efficient, professional and reliable after-sales service for clients during the defect liability period and material warranty period, Beijing Ti-King Decoration Engineering Co., Ltd., as the material supplier and installer, assumes full responsibility for these periods, including providing technical and spare parts support and executing all on-site inspections, repairs, and maintenance services.
Q:
What types of doors, windows, and curtain walls do you mainly produce?
A:
We offer a full range of products including aluminum doors/windows, thermal break energy-saving doors/windows, curtain wall systems (glass, stone, metal curtain walls, etc.), shading systems, balustrades, etc.
Q:
What kind of service do you provide?
A:
We provide shop drawing design, material procurement and production, packaging, transportation, installation and maintenance, which is also the process after a contract is signed.
Q:
What energy-saving features do your doors, windows, and curtain walls have?
A:
We utilize technologies like thermal break insulation, Low-E glass, and multi-channel sealing designs to meet national energy efficiency standards. Some products like passive doors/windows can significantly reduce energy consumption.
Q:
What is the wind pressure resistance and waterproof performance of your curtain walls?
A:
All curtain wall systems are designed with professional calculations and laboratory tested to comply with national or international standards. New system design can also be tested in a qualified laboratory for performance according to different project specifications and standards.
Q:
Can you customize doors, windows, or curtain walls in non-standard sizes or special shapes?
A:
Yes, we support personalized customization and offer professional design services to meet architectural aesthetic and functional requirements.
Q:
How long does the process take from design to installation?
A:
The timeline depends on the project's scale and complexity. Standard projects typically take 30-60 days. We provide a detailed schedule based on specific requirements.
Q:
Do you accept overseas orders?
A:
Yes, we have executed projects in over 40 countries and provide internationally standardized products and full logistics/installation service.
